AI Digital Solutions Data Strategist

AI Digital Solutions Data Strategist

Location: Merrimack, NH, USA
Region: North America
Job Type: Full Time
Job category: AI Engineer
Company Name: Fidelity Investments
Cost: competitive
Application URL:


AI Digital Solutions Data Strategist

The Expertise We're Looking For
• Experience leading product development work in a digital or AI context.

• Well rounded Fidelity experience with a good understanding of Personal Investing Regional Centers and a good overall understanding of financial products and offerings.

• Test/measure/learn. You are an expert capable of defining champion challenger populations and at times execute the measurement itself.

• Experience with human centered design.

• Meaningful work or academic experience with analytics. Mastery of concepts like mean, median, standard deviation understanding of vector algebra and probabilities (conditional or not) and basic statistics or game theory concepts.

• Can read/write SQL and build basic dashboards.

• Work or academic experience with or exposure to data science software like Python / R

• Experience working in situations of complex interdependencies with other internal partner or external vendors

The Purpose of Your Role:

Does thinking about the high risk high reward world of AI products keep you up at night? Are you convinced that AI is here to help and complement us rather than replace us? Are you obsessed about creating a differentiated, rich, meaningful customer experience? You might want to talk to us or join our highly caffeinated playground.

We build the next generation voice and text chat-bots as well as other AI powered products and capabilities for Fidelity with focus on our Personal Investing clients. We work on first ever products together with our internal and external partners and co-create new products with our vendors. If vendors have the product on the general availability list, we will most likely not work on it

The Skills You Bring:

• You are a leader in the Natural Language Processing Look Ahead squad and you are responsible for the implementation aspects of our new products and capabilities. You are a visionary that can clearly communicate with the team, our clients as well as with Fidelity senior leadership and can help the team plan and execute against set targets. You can communicate product vision or new product features. When you showcase new features, the organization rallies behind you and commits to adopting the product because it understands how it directly and measurably improves the client or associate experience.

• You are responsible for ensuring that operations and client service teams understand the exact what/ when / how of the new products you are working on. You are a tinkerer that is passionate about adding the next customer experience, or altering an existent feature to existent products.

• You are methodical in your approach and understand how to test and bring a product to market in an enterprise setting. You are responsible for building measurement plans and dashboards that report test progress for such plans.

• Junior squad members look up to you for best practices and guidance and you startle the line between tech and business.

• You are responsible for understanding how the squad developed products integrate seamlessly into the larger Fidelity AI ecosystem. You are capable of working with and informing the work of data science and engineering teams.

• You are passionate about Artificial Intelligence and Natural Language Understanding and are able to demonstrate your passion through your contributions to the AI community.

How Your Work Impacts the Organization:

You will be bringing Fidelity into the digital age with lateral thinking, disciplined design and best-in-class experiences for our customers young and old.Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.

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